FAQ's

Wedding heartDo you provide a 'do it yourself' service?
No we don't. We will fit and collect all chair covers and sashes before and after your occasion.
 
Wedding heartHow do I know that your chair covers will fit?
As part of our service we will arrange to meet you and the venue organiser prior to the occasion with our samples so you can decide which chair cover and sash you require.
 
Wedding heartDo you send out samples of your chair covers?
No, as we already include attending your venue with samples as part of our service at no extra cost.
 
Wedding heartWill there be a charge for your fitting and collection service?
Not normally, however depending on your location we may have to make a small charge if your chosen venue is more than 30 miles away please contact us for a quote.
 
Wedding heartI won't know exactly how many guests are coming until nearer the time. Will I be able to confirm this later?
Yes, when you make your booking we ask for approximate numbers as we realise you won't have confirmed numbers until nearer the time. All we ask is that you confirm the number of chair covers approx four weeks before your occasion; we will then amend your balance invoice accordingly. Should you have any changes during balance payment and your event please notify us as soon as possible.
 
Wedding heartWhen is the balance payment due?
The balance is due 4 weeks prior to your occasion. We will confirm numbers and send you a reminder.

Wedding heartIs VAT applicable to the hire prices?
No

Wedding heartWhat method of payments do you accept?
Our preferred payment option is electronic bank transfers or cash. If you wish to pay via bank transfer/bill payment then please contact us for further information.

Wedding heartAre we required to pay a damage deposit?
We currently do not ask for a damage deposit as we trust that if any of our hired items are found damaged beyond repair or missing upon collection that our replacement invoice will be paid in full.

Wedding heartDo we need to do anything with the covers after they have been used?
After we have dressed your chairs we shall speak with your venue and ask the staff to store all hired items ready for us to collect the next day.


All Covered Up - Chair Cover Hire
Tel: 0845 519 3383
 
IWPP

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